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- To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
- Any item not in its original condition, is damaged or missing parts for reasons not due to our error cannot be return.
- To complete your return, we require a receipt or proof of purchase.
Refunds
- Once your return is received and inspected, we will notify you that we have received your returned item.
- If we approve to return the order, then your refund will be processed so you will have your money in the same day.
Late or missing refunds
- In case of refund, the money will be return in the same time you return your order.
- In case you have any problem you can contact us.
Exchanges
- We only replace items if they are defective or damaged. If you need to exchange it for the same item, contact us on whatsapp.
Shipping returns
- To return your product, you should contact us on whatsapp or on instagram.
- You will be responsible for paying for your own shipping costs for returning your item.
- Shipping costs are non-refundable.
- If you receive a refund, the cost of return shipping will be deducted from your refund.
- Depending on where you live, the time it may take for your exchanged product to reach you may vary.
Need help?
- Contact us for questions related to refunds and returns.
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